FJ Cruisers of Northern California
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I'm trying to remember the set up from installing mine. I went out and looked... I think your refering to one of the threaded studs the washers and nuts go on right? I'd say take the other to a hardware store and get a matching sized/thread piece of all thread to replace it. Or contact Gobi and hope they can ship you a new one. Good luck!
Ok, I just hit up the Gobi install PDF. Yeeeeaaaah, you may need a whole new hanger bracket. Was this a new never installed ladder? If so I'd think Gobi would send you a whole new part for free... I'd hit them up and see what they have to say.
Crap. I wonder if the threads were bunged up? Or perhaps you had the wrong threading? I would contact Gobi and see what they have to say. Let them know the hardware was resting up. There's always a chance they'll send you a new part. You may have to pay for shipping but... Other than that, maybe someone could fab you up a new hanger bracket... I wish I could help man, but I'm afraid that's all I've got.
I hope it turns out well. Post up and lets us know what happens.
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